Deleting Equipment - TWX RTPPM

[AnkitPandya]

Is there a best practice recommendation on Deleting an Equipment from RTPPM? Disabling one only disables it from the equipment structure, but the equipments are visible in other configuration places (even though the models won't work anymore for those equipments, but it might be confusing if operator still sees it in the list of equipments for selection).

Note : I am using TWX 9.5.1

[VladimirN]

Article - "Cannot remove Equipment from a User's Operator Dashboard in ThingWorx Real-Time Production Performance Monitoring (RTPPM)": https://www.ptc.com/en/support/article/CS368434 

[AnkitPandya]

Thanks for sharing this support Article Vladimir. I saw it before, but this one specifically talks about the case when all equipments are added to one Operator's dashboard and are inaccessible to other operators in previous version of RTPPM. 

What I am looking for is a case when I have to completely delete an equipment, all related entities, and its reference from application and database. 

[mstarnaud]

Hi Ankit

Deleting an equipment is not supported, only disabling is supported. Disabling an equipment can be done in the Configuration -> Equipment screen, selecting the equipment and click on Disable.

If you try to delete an equipment, by running DELETE queries in SQL and/or deleting the Thing in Composer, it will be at your own risk. It's risky in large part because a lot of other data (configuration links, production events & quantities, job orders, timeslices for KPI calculations, etc.) are tied to equipments.

Having said that, if you find places where disabled equipments can still be used or seen in other screens, please let us know and we'll check if they should be removed from that screen. Note to self : PSPT-79478.