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19-Tanzanite
Velkumar19-Tanzanite
19-Tanzanite
April 10, 2019
Question

Issue with MTConnect in Thingworx Industrial Connectivity

  • April 10, 2019
  • 1 reply
  • 1348 views

Hello all,

 

We have created MTConnect Client in Thingworx Industrial Connectivity and configured a tag.

 

In MTConnect for a single tag, we are getting multiple value with different sequence number. PFB PNG for reference.

 

6.PNG

 

But in Thingowrx Industrial Connectivity we are getting only one value. PFB PNG

 

7.PNG

 

Could any one help me to fix this issue ?

 

Regards,

VR

1 reply

A
aservetas15-Moonstone
15-Moonstone
May 20, 2019

Unfortunately there is no way to answer this as what you are experiencing may be unique to your system.  In order to assist you directly, please open a Technical Support case so that we may gather some additional information from your system to assist you with diagnosing the problem.

 

https://my.kepware.com/s/contactsupport

 

Andy Servetas

Principal Technical Support Engineer

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