Thingworx Industrial Connectivity Administrator Password Reset

[Velkumar]

Hello all,

We have installed Thingworx Industrial Connectivity in our PC. We forgot Administrator password, is there any way to reset it.

Thanks in advance.

Regards,

VR

[slangley]

Hi @Velkumar.

Are you referring to the ThingWorx Administrator password or an Administrator account in Industrial Connectivity?  Which versions of ThingWorx and ThingWorx Industrial Connectivity are you running?

Regards.

--Sharon

[Velkumar]

Hi @slangley ,

I'm referring to Administrator account in Industrial Connectivity.

We are using Thingworx Industrial Connectivity 8.3.65

Regards,

VR

[slangley]

Hi @Velkumar.

If you have a found a solution to this issue, please post it here and mark it as the Accepted Solution for the benefit of others on the Community.

Regards.

--Sharon

[KCorrigan · Accepted solution]

Hello Velkumar, 

Please see the following KCS article:

https://www.ptc.com/en/support/article?n=CS294705

Best Regards,

KC