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error 0xc6000005

ptc-5171061
Newbie

error 0xc6000005

based on the title, my copy of student edition couldn't run creo parametric because it could not run quality agent.

any suggestion?

2 REPLIES 2

Re: error 0xc6000005

Amir,

There are certain graphics drivers that have been causing problems with Quality Agent. Try the tips listed here and if you still can't get it working, please file a support request at www.ptc.com/go/academic-support and someone from our support team will contact you. There is another solution for this problem, but it requires us to remotely access your computer.

Thanks,

Chris

Re: error 0xc6000005

Hi

Thank you for your help. The problem has been tended to thank you.

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