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This session was a no-nonsense approach to achieving complete configuration management without spending millions customizing Windchill. The presenter offered sound advice to companies wanting to implement configuration management that are considering using Windchill for this purpose. Case studies and related experiences, coupled with in-depth familiarity with using Windchill were demonstrated why Windchill out of the box is more than capable of real and complete configuration management. The presenter shared a number of experiences to illustrate the idea of customizing Windchill is not only expensive, but usually results in hobbled software that cannot be used to achieve configuration management. If your company has already installed and customized Windchill, and experienced unsatisfactory results have ensued, it may be the best thing to wipe all the disc drives clean, start again, and learn how to really use Windchill out of the box.