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Creo 3.0 license issues

mbiehler
1-Newbie

Creo 3.0 license issues

Hi,

I tried this guide http://apps.ptc.com/schools/references/relicense_creo2_student_uni.pdf to renew my license for Creo 3.0 M010 student. But everytime i enter the license code (it's BK400407EDSTUDENTUNICL) i get an error and the message to get in touch with the license administration. I use the program on two devices, a notebook and a desktop pc. Those problems only occur on my notebook, Creo runs fine on my PC.

I also deinstalled it completely and reinstalled it, but it's still the same. I also use Creo 2.0 on both devices, but i had no problems to run both programs ever since.

Sitrep: I solved the problem by installing M070.

But I'm very disappointed with the support of PTC. I sent a couple of requests and never got an answer to my problem. A few years ago the service was much better.

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