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Creo agent did not initialize correctly

EK_9984683
2-Explorer
2-Explorer
‎Jul 07, 2021 05:10 AM
‎Jul 07, 2021 05:10 AM

Creo agent did not initialize correctly

Hello,

I have an issue starting Creo Parametrics, version 7.0. Every time I try to open the programme, it appears this message: " Creo agent did not initialize correctly. Please contact Technical Support if the issue persists". Can anyone help me how to solve this problem?

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VladimirN
24-Ruby III
24-Ruby III
(To:EK_9984683)
‎Sep 17, 2021 05:05 AM
‎Sep 17, 2021 05:05 AM

Try the following:

 

  • Uninstall PTC Quality Agent from "Control Panel" --> "Programs and Features",
  • Re-install the PTC Quality Agent using "qualityagent_64.msi" file from install --> addon folder from the downloaded cd image.
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