If you have technical support questions regarding PTC products, installation, configuration, licensing, etc. please check out the ACADEMIC SUPPORT community. This community is 100% focused on getting your technical questions answering to keep your applications and systems running smoothly. LIke all communities, it is supported by PTC and the community members and may already have an answer to your question.
Check out Mark's post on How to Use the Community.
If you have application, how-to or FIRST related questions, please use the FIRST community.
