how to fix 'Fatal Error Encountered. A traceback has been written' while saving part file as U3D .
I am facing a problem while saving my creo model file as a PDF U3D file. image of the error message is as below. I tried changing the values of some options in the configuration file but it didn't helped.
can anyone please help me to figure this out?
traceback file is as follows.
Exception EXCEPTION_ACCESS_VIOLATION has occurred in the thread 5932.