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Hello my name is John and my school provided creo elements/pro 5.0 schools edition for practice.
I saw the manual and tried to install it and I actually failed within the first step: after double clicking the setup file,
I saw an error message that installation stopped. I was trying to figure the problem which is:
event name: appcrash
applicatipon name: ptcsetup.exe
application version: 28.0.2010.480
additional information 1: 0a9e
additional information 2: 0a9e372d3b4ad19135b953a78882e789
and so on.
It actually worked last semester but now it doesn't work anymore.
Through such phenomenon, I have three questions to ask:
1. Is there expiration date for creo elements/pro 5.0 schools edition?
2. Does the version I got is different to the current version?
3. If version has changed, then has it been provided to international countries as well?
Thank you for reading my post and I would appreciate if you can give me answers.