Can't start creo 3.0

[checkeranonym]

Hello,

i have a problem with creo. i want to start Creo, but there appearing two warnings:

-10 Feature has expired

-5 No Feature exists.

Creo works from till december 2019. Until now i didn't use creo. Today creo don't work. I don't know why. Who can help?

Sorry for my bad english.

[BenLoosli]

Are you running subscription or owned licenses?

If subscription, has it expired?

[checkeranonym]

i have a student linces. There are two files in the folder

[Sanath]

@checkeranonym open the text file and check for the expiration date. If the license is still valid then reconfigure the application using the same license file.

Steps to reconfigure :

1. Right Click on the short cut icon > Open file location
2. Run reconfigure.exe from the bin directory.
3. Point the license file (text file)

NOTE : Ensure to keep the license file in a safe location on the machine before browsing.

[MartinHanak]

Hi,

try relicensing procedure mentioned in https://community.ptc.com/t5/PTC-Academic-Program-Discussions/Relicensing-Guides/td-p/210065/page/2 discussion by aabdulkarim