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Creo crashes when in Assembly

nvijay
Newbie

Creo crashes when in Assembly

I have upgraded to Creo 3.0, and as soon as I open files in Assembly, the entire software crashes. I have tried to uninstall and reinstall Creo a few times, but the same problem occurs. Any ideas on how to fix this?

4 REPLIES 4

Re: Creo crashes when in Assembly

Make sure you are using the recommended graphics driver suggested by PTC.

Re: Creo crashes when in Assembly

It's not a normal problem. Your best bet is to submit a tech support ticket to PTC. They will want to your files for testing.


Steve Williams
Pro/E Version 15/16 (Circa 1995/1996)

Re: Creo crashes when in Assembly

Neha,

As Stephen mentioned, submit a case for Tech. Support and if possible upload the data to case with steps to reproduce the exit.

Re: Creo crashes when in Assembly

Make sure the graphics card is running current drivers and is supported.  If you are running at 4k resolution, even with good graphics and computer hardware, that might also be an issue, I have experienced that.

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