How many processes does it take to run Creo?

[colmacpro]

Why does it take so many processes to run Creo? To eliminate havok we had to exclude them from the virus and firewall.

The traditional

xtop.exe -- Pro/ENGINEER

nmsd.exe -- used hep communication between pro and other apps

pro_comm_msg.exe -- used hep communication between pro and other apps

pfclscom.exe -- which is used for our asyncronous VB application that no longer reliably make a successful connection to Creo with out it locking up.

The new ones

parametric.exe -- I guess this is required to launch Creo Parametric

ptc_ie_server.exe -- runs when using IE as Browser. IE "MUST" be run as a separate process to improve stability.

ptc_win_gecko_server.exe -- runs when using mozilla as browser

creoagent.exe -- Who Knows??

ptcregsvr.exe -- launches everytime you go to open or save a file which seems to degrade performance. Not sure why.

Just venting steam

Joe

[MartinHanak]

Joe,

I guess that creoagent.exe belongs to PTC Quality Agent software. Every time you finish installation of Creo Parametric 1.0, you have to uninstall PTC Quality Agent software manually.

Martin Hanak

[colmacpro]

Are you sure it is the Quality Agent?

creoagent.exe in installed under

C:\Program Files (x86)\Common Files\PTC\Creo\Platform\1.0\creoagent.exe

and in add & remove Programs and Features it is listed as Creo Platform 1.0.

I killed the creoagent.exe process at the very beginning of a session. and everthing seemed to work without it.

I removed the feature Creo Platform 1.0 (creoagent.exe) and Creo tried to automatically install it on the next launch. I deleting and renaming just the creoagent.exe file and everytime Creo would launch it would try reinstall it.

I did get a response back from PTC on the ptcregsvr.exe launching. the config.pro option web_enable_javascript need to be set to off.

Joe

[colmacpro]

Tech support confirmed that creoagent.exe is the quality agent and it can be uninstalled.

However there is a known issue that Creo will automatically install it if it is not installed.

Suppose to be fixed in M030 that is due out in a couple of weeks.

Joe

[MartinHanak]

Joe,

to avoid installation requests, go to Common Files\M020\install\addon directory and delete two following files - creoagent_32_64.msi and qualityagent_32_64.msi (or creoagent_32.msi and qualityagent_32.msi).

Martin Hanak

[colmacpro]

Good Idea

I added deleting them and the creoagent.exe to the first lines of our site startup script

Thank You

Joe