Installing ProE on a new computer with Windows 7.txt
- March 17, 2013
- 1 reply
- 8535 views
1. Get a new Pro Engineer License for a new computer
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> Login with your webaccount
> SUPPORT > Global Support Services > Customer Support Guide
> Licensing - tab
> Modify license configuration
> click on 'PTC Support Website'
> Add Pro Engineer to your eSupport portal.
> Click on 'Reconfigure Software Licenses'
> Fill out the form
> You will receive two emails, download the 'standart' license file and rename to 'license.dat'
> For installation use the standart license (floating license)
2. Install Flexlm Server and Pro Engineer on your new computer
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3. Reconfigure the Flexlm installation for Windows 7
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The PTC Flexlm server will not be able to startup after installation
I found the sollution to this problem on this website: http://www.tasking.com/support/flexlm/faq.shtml#5d
On Windows 7, the license server does not start when configured to run as a service. You may receive one of the following error messages:
"The service did not respond to the start or control request in a timely fashion."
"The FLEXlm License manager does not respond in a timely manner."
"Server Start Failed. The Server May Already Be Running!"
"StartService: unknown error."
However, starting the license manager via the command line does work. This is caused by lmgrd.exe which does not completely comply with the requirements for a service running on Windows 7.
To solve this:
go to http://www.globes.com/support/fnp_utilities_download.htm
download lmgrd for Microsoft Windows 32-bit, x86.
rename the existing lmgrd.exe to something else, and put the new lmgrd.exe instead
Now you should be able to start the license server using the Services Control Panel of Windows 7.
To be able to use LMTOOLS to control the license server, you'll need to update LMTOOLS as well:
go to http://www.globes.com/support/fnp_utilities_download.htm
download lmtools for Microsoft Windows 32-bit, x86.
rename the existing lmtools.exe to something else, and put the new lmtools.exe instead
Note: the 32-bits version of lmgrd and lmtools work fine on Windows 7 64-bit.
4. Install the Pro Engineer software on your computer
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* configuring Pro Engineer client
CLick on 'Add' license server by giving HostID of the FLexlm - server.
Notice that the Flexlm server can be installed on a different computer.
5. Possible errors when trying to start up Pro Engineer after installation
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* Desired vendor daemon is down (-97, 121)
The problem is that there are possible multiple network devices with different MAC-adresses.
Flexlm will use the device with the lowest number in the register.
You can change this by renaming the devices.
Start > cmd > regedit > HKEY_LOCAL_MACHINES\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\NetworkCards
Open PTC licence server tools, 'reread licence file', start. Server should be running now.
* PTC Flexnet ERROR: -15
Firewall issues
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