Software crash in Pro-e 5.0

[ptc-3194444]

Hi, There is a serious problem In the drafting mode when u click show axes and click scroll button Pro-e closes down instantly Please i want to know the solution
This thread is inactive and closed by the PTC Community Management Team. If you would like to provide a reply and re-open this thread, please notify the moderator and reference the thread. You may also use "Start a topic" button to ask a new question. Please be sure to include what version of the PTC product you are using so another community member knowledgeable about your version may be able to assist.

[ptc-2289807]

I believe it would be best if you would contact the online PTC support. just send them the trail.txt file which is connected to the crashing of the software. You can find the trail.txt file in the proetrail folder.

[JonathanHodgson]

Welcome to Pro/E... 😕 Once in a while, Pro/E does this for no particular reason (not particularly with showing axes - it could be anything that causes the 'instant exit'). Things you can try: - Reboot your computer. It's an IT cliché, but it often works. - Try the same thing in a different drawing. - Try changing something else in your drawing first. - If it keeps doing it in the same drawing, get a colleague to open the drawing on their computer, change something and save it again. HTH.