Using the EXTERNAL_NAME license file attribute

[rfaulk]

General admin question:

All Creo Parametric Installation and Administration guides have a section about the contents of the FlexLM license file and talk about EXTERNAL_NAME attribute in some of the license features. I attempted to edit my license file to use the EXTERNAL_NAME as described but it only caused the feature to become unavailable.

Has anyone gotten it to work as described in the guides?

Thanks!

[MartinHanak · Accepted solution]

Hi,

please play uploaded video.

[rfaulk]

Thank you!  This video explains it better than any PTC documentation ever has.

[MartinHanak]

Hi,

my video shows different way of EXTERNAL_NAME change.

Page 83 in Creo Parametric ® 10.0.3.0 Installation and Administration Guide contains the bug - quotation mark is missing at the end of vendor_info key. See below.

INCREMENT PROE_Engineer ptc_d 33.0 01-nov-2011 1 \
BC24AFC5B76BB74C9366 VENDOR_STRING="VSVER=2.0 \
LO=(0,3,6,7,10,17,32,34,40,45,48,51,55,61,62, \
66,69,71,73,77,97,106,108,115,126,127,128,133,135,137, \
158,163,188,191,210)" SUPERSEDE vendor_info="VIVER=1.0 \
EXTERNAL_NAME=My_License_Name" ISSUER=PTC ISSUED=01-sep-2006 \
NOTICE="PTC_customer" SN=SCN12344,SCN765431 SIGN2="169C A28A \
E97F E96E 0A3E 563B FDEB 4510 829E 4BF4 25D3 2394 \
0444 2FD4 6C23 0168 A8A5 AEBE 54B0 1FF6 B79B DC75 \
2014 A278 33CC 1B90 8647 6A12 F4D6 45BF"

[rfaulk]

Thank you for clarifying this.  It is not clear that the EXTERNAL_NAME attribute is part of the vendor_info key.  Such a difference a missing character can make!

This is even easier than your video!  I think this typo is present in every version of every Installation and Administration Guide for every software product that includes this chapter on ptcstatus.bat, going all the way back!  There's got to be a SPR for this?

[MartinHanak]

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@rfaulk wrote:

Thank you for clarifying this.  It is not clear that the EXTERNAL_NAME attribute is part of the vendor_info key.  Such a difference a missing character can make!

This is even easier than your video!  I think this typo is present in every version of every Installation and Administration Guide for every software product that includes this chapter on ptcstatus.bat, going all the way back!  There's got to be a SPR for this?

---

Hi,

if you feel that the error needs to be fixed, then contact PTC Support. I won't do it.

[IbrahimFakhoury]

@rfaulk 

Thank you for letting us know. We will get this fixed in the Installation Guide.