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"cannot read license" ????

atakes
1-Newbie

"cannot read license" ????

What does this mean.  How did/does it happen and how do I fix it?

 

Thanks.

 

PTC.jpg

4 REPLIES 4
Mahesh_Sharma
22-Sapphire I
(To:atakes)

AJ,

Could you please confirm that license manager server is up and running?

You can try restarting license manager service lmadmin_ptc (from system services).

Is there any error in log files in license manager?

I tried that.  PTC Customer Care is assisting me now.

Thanks.

Mahesh_Sharma
22-Sapphire I
(To:atakes)

Good to know that. After getting this fix you may add comments to post and share information to help others.

Mahesh_Sharma
22-Sapphire I
(To:atakes)

Hi AJ,

Did you get this fixed?

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