Client doesnt write to logfile

[JensN.]

Hi @all,

one of my users has some sporadic problems with his IntegrityClient, so we tried to search for the reasons. While we're searching it shows that his client doesnt write any information into its logfile and we didnt see why?

The User is running the IntegrityClient 10.2 in Win 7 (64bit). The User has full permissions to read/write into the Integrity-install-dir and its subdirectories.

In IntegrityClient.lax the redirections for StdErr and StdOut are looking like this:

lax.root.install.dir=C:\\Program Files (x86)\\Integrity\\IntegrityClient10

lax.stderr.redirect=IntegrityClient.log

lax.stdin.redirect=

lax.stdout.redirect=IntegrityClient.log

In IntegrityClientSite.rc are lines like this:

IntegrityClient.log.exception.defaultFormat={7}\: {2}({3}) {4}\: {6}\r\n

IntegrityClient.log.message.defaultFormat={5}\: {2}({3})\: {4}\r\n

logFileName=stdout

Are there any other place to configure the logging?

Thanks and kind regards, Jens

[mrump · Accepted solution]

Hi Jens,

I remember similar problems when we changed to Win7.

have you tried the following location:

C:\Users\<username>\AppData\Local\VirtualStore\Program Files (x86)\Integrity\IntegrityClient10\bin\IntegrityClient.log

[JensN.]

Hi Matthias,

again you saved my day. Thanks

kind regards, Jens