Community Tip - Did you know you can set a signature that will be added to all your posts? Set it here! X
| |||||
Hi I am using MKS 2007 Integrity Client .Earlier it was working properly .But one day when i tried to open it , the following error occurred 'MKS integrity viewset cannot be found' and thereby i am unable to open it.I tried reinstalling but it did not work I am using the same MKS software as my colleagues are using .But the Service pack numbers and build numbers are differing .My colleagues are able to open it properly .I have checked with my manager that there is no license related problem also my Build No: 4.9.0.4652 my Service pack no:007-01 colleagues' Build no :4.9.0.6006 colleagues' Service pack no :011-01 Please help me in solving this problem .Thanks in advance |
| |||
Posted By: mlizak Posts: 72 / Registered: Feb, 2011 | |||
Hello Jayaram, It is usually recommended that you use the same version as the server that you are on. Your system administrator should be able to supply you with the version of Integrity client which matches up to your Integrity server. Having said that, there are a number of possibilities which could explain this. Please call Integrity Technical Support if you require further help with this issue. Regards, Kael |
Hello,
it doesn't matter whether you are using same client like server or not.
Ongoing work with a viewset means that every change done to the viewset will be saved.
And one day this error may occur.
What to ?
Either you download the compromitted viewset new from the server or any other location (if for example company-specific viewsets are hosted in an intranet (2007-viewsets that can't be distributed via Integrity-server)),
Or
you create it new.
Back to the error:
It can happen. It would be a good idea to save a working version of your viewsets as a fallback.
Greetings,
Klaus
try this suggestion from the PTC Integrity support KB:
re-import the viewset as follows: