Problems with not reponding command line

[ptc-5307056]

Hi,

We encountered some trouble using the command "im about" in command line.

When we launch this command we have :

• Sometimes it fail with these message : im: Unexpected socket termination reading from Integrity Client.
• Sometimes nothing happen and the prompt wait for the client response.

Any help would be greatly appreciated. Thanks.

Nicolas

[matt_giltaji]

Hi Nicolas,

I think you will need some more in-depth troubleshooting for this issue than the discussion forums can provide. Your best bet is to open a support case and get into a webex with them so that they can diagnose this.

Hope that helps,

Matt