401 - This request requires HTTP authentication

[kevind1]

Hi there,

I had to reinstall Thingworx to different platform (on a windows 8 machine) and I'm getting at 401 - This request requires HTTP authentication error.  

Here is what I have installed....

apache-tomcat-7.0.59 --> I'm assuming it is 64 bit

jre-7u76-windows-x64 --> It is 64 bit.

What could be causing it not work?

Thank you,

Kevin

[paic]

Hi Kevin, I recommend you log a case for this with support.ptc.com. there possibly might already exist a knowledge base article already.

[kevind1]

Ok, thank you..