Analytics Builder - Validation Job Failed on a Linux server

[olatz]

Hello,

I'm testing my analytics extension and analytics server installation. I'm using the dataset downloaded from a PTC video (analytics_vibration). 

When I tried to make a model I get the same validation error:

         "Could not extract threshold value for the specified model with goal ...."

And Analytics Builder does not refresh the model page.

I have read the article https://www.ptc.com/en/support/article?n=CS294946 but the solution explained it is only for windows users.

Any solution for Ubuntu users? My installation is:

- Ubuntu 16.04.6 LTS

- Analytics server version: 8.3.0-r4

Thanks,

Olatz.

[nsampat]

Olatz,

Thank you for posting your question to the PTC Community.

To change your regional settings in Ubuntu 16.04, please refer to the Ubuntu documentation which can be found here: Ubuntu 16.04 - Region & Language

Please let me know if you have any additional questions.

Regards,

Neel

[olatz]

Thank you nsampat for your answer, but which is exactly the change that I have to do? In the article CS294946 it is not clear. It says "As a workaround, set the Regional Settings for system account to English", is it speaking about the user "twxanalytics" created during product installation or is it speaking about another system user?

Thanks.

Olatz.

[cmorfin · Accepted solution]

Hi @olatz 

On Linux you want to change the settings for user twxanalytics.

https://www.thomas-krenn.com/en/wiki/Configure_Locales_in_Ubuntu can be useful since you cannot log as twxanalytics user to use graphical interface.

Hope this helps

Regards

Christophe

[olatz]

Thanks Christophe, it works now.