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10-Marble
July 4, 2023
Question

Application Log "Failed to dispatch the event. Invalid Thing in the Event or Thing got deleted Type"

  • July 4, 2023
  • 3 replies
  • 2031 views

Hi, The application Log gets multiple times a minute this message:

"Failed to dispatch the event. Invalid Thing in the Event or Thing got deleted Type.Thing:Entity.PersistentSessione1f7a041-a8fd-46f2-90f3-7f7bb03fa880:Event.AnyDataChange:PersistentSessione1f7a041-a8fd-46f2-90f3-7f7bb03fa880"

 

Does anyone know where to look for a cause?, the information in de Warning doesn't tell me where to look.

 

Origin says:  c.t.s.s.e.QueuedEvents  + Thread: websocket background processing + User : SuperUser

 

Best regards,

Emiel

 

 

 

 

3 replies

6-Contributor
July 4, 2023

Hi @EM_10066743 , Can you please confirm the ThingWorx version on which you are encountering the error .

would it be possible for you to share the tomcat and the ThingWorx's application, communication & error logs?

 

Is this reproducible even after restart of the tomcat server? Which persistence provider are you working with?

Is this happening while viewing a mashup which calls the GetProperties service with Automatically update values when able enabled .

10-Marble
July 4, 2023

Hi,  Thank you for your reply, TW version 9.3.8.

I dont know what is the cause so not reproducible we have quit a large project with lots off users, there are 5 log records every second with this message.

 

Best regards,

Emiel

15-Moonstone
July 21, 2023

Was there a resolution for this? I'm getting the same error and I'm not sure if it's what's causing my problems.

10-Marble
July 31, 2023

Hi, No i did not get a solution for this yet.

Community Manager
July 31, 2023

Hi @EM_10066743.

 

The logs indicate a number of permissions issues.  This article may help with that.  Once you address that issue, if you're still seeing some errors, you can turn on debug and stack trace for a short timeframe to possibly capture more information.

 

Regards.

 

--Sharon