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vadimd1-Visitor
1-Visitor
January 9, 2019
Solved

Attempt to update Axeda Platform Software Package through Groovy script failed

  • January 9, 2019
  • 1 reply
  • 3018 views

I'm using Axeda Platform 6.6 and when I tried to add  DownloadInstruction to Software Package and create or update the package with V2 API SoftwarePackageBridge I received the error:

An unexpected error has occurred. If you continue to receive this error please contact support and report the event

 

Some other instruction like RestartAgentInstruction added successfully.

 

What can  be a reason of such behavior?

Best regards,

Vadim Duchovny, Senior Software Engineer

Best answer by ckaminski

Hello, Vadim:

 

   Now I see what's going on.  You are mixing v1 and v2 APIs.  DownloadInstruction is a v1 API. 

 

    You want to use the v2 DownloadFileInstruction:  com.axeda.services.v2.DownloadFileInstruction

 

     You will need to upload the file to the platform first to get a reference.  Please see the following link for more information on the process.

 

https://community.ptc.com/t5/IoT-Tech-Tips/REST-API-Example-Creating-a-Software-Package-with-File-Upload/m-p/534365

 

-Chris Kaminski

1 reply

C
ckaminski5-Regular Member
5-Regular Member
January 9, 2019

Hello, Vadim:

 

   Can you post the code sample you are using?  

 

   6.6 had some unimplemented features, but the bridge features are also very particular in their inputs. 

 

Regards,

-Chris Kaminski

V
vadimd1-VisitorAuthor
1-Visitor
January 9, 2019

See attached file (I renamed it from .groovy to .txt)

Before execution I verified that folder "/var/tmp/delivery" has valid file.

 

Thanks at advance,

Vadim Duchovny

C
ckaminski5-Regular MemberAnswer
5-Regular Member
January 9, 2019

Hello, Vadim:

 

   Now I see what's going on.  You are mixing v1 and v2 APIs.  DownloadInstruction is a v1 API. 

 

    You want to use the v2 DownloadFileInstruction:  com.axeda.services.v2.DownloadFileInstruction

 

     You will need to upload the file to the platform first to get a reference.  Please see the following link for more information on the process.

 

https://community.ptc.com/t5/IoT-Tech-Tips/REST-API-Example-Creating-a-Software-Package-with-File-Upload/m-p/534365

 

-Chris Kaminski

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