Backing up ThingWorx

[Janicen]

Hello, community,

I am trying to back up my project on ThingWorx. I have created a subscription that listens to a scheduled event.

I also made a user and password property on my "helper thing" that I use in my subscription.

I followed this article:  https://www.ptc.com/en/support/article/CS210224

However, no exports are being created in the ThingWorx storage folder. 

What might be the reason for this?

Regards,

Jay_nisa.

[PaiChung · Accepted solution]

I recommend you log some entries to the script log as you run the backup to get more insight.

But do you see any information in the script log/application log at all, maybe some failure potentially?

[Janicen]

thank you @PaiChung. Logging some entries to the script log did help. Additionally, I used headers rather than a user name and password in my subscription. This helped sort out a password problem.

Regards.