CSDK Connnection issue

[mmarkenson]

I'm getting the following errors connecting a raspberry pi with the CSDK, does anyone know what can be causing this?

[FORCE] 2017-05-01 12:27:53,686: Starting up

[DEBUG] 2017-05-01 12:27:53,692: twWs_Create: Initializing Websocket Client for :8224//Thingworx/WS

[DEBUG] 2017-05-01 12:27:53,692: twTlsClient_Create: Initializing TLS Client

[DEBUG] 2017-05-01 12:27:53,693: twTlsClient_Close: Disconnecting from server

[ERROR] 2017-05-01 12:27:53,693: twWs_Create: Error creating BSD socket to be used for the websocket

[ERROR] 2017-05-01 12:27:53,693: twApi_Initialize: Error creating websocket structure, retrying

  [DEBUG] 2017-05-01 12:27:58,693: twWs_Create: Initializing Websocket Client for        

[posipova]

Can we see your configuration? this line points to a possible issue :

Initializing Websocket Client for :8224//Thingworx/WS

​Typically it should be <hostname:port>//Thingworx/WS

for example localhost:443//Thingworx/WS

[mmarkenson]

Omitted part of the information with [ ]

tw_host=[I have url in here].thingworx.io

tw_port=8443

AppKey=[I have my app key in here]

ScanRate=500

tw_name=JetEngine01

FAE_BoardEnable=false

PinConfig=pinConfig_rPi2.json

Debug=true

IPLocation=true

[posipova]

Do you have SSL configured properly? https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS193947

[mmarkenson]

Yes I do

[posipova · Accepted solution]

What are your platform and SDK versions?

Also please check for 1. firewall 2. DNS on the pi. Might need to manually add an entry

[mmarkenson]

firewall is good as I've connected pi using ems. What do you mean by 2. "DNS on the pi. Might need to manually add an entry"?

[mmarkenson]

It was the DNS on the pi. Thanks for the help!

[posipova]

Glad it worked, thank you for the update!