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Cannot Establish Websocket connection

jasonpe
1-Visitor

Cannot Establish Websocket connection

[ERROR] 2015-01-12 16:07:09,504 WsStream::connect: Could not establish Web sockets connection.


I get the above error message when try to connect my EMS to the cloud server. This works fine on our old server but we have recently migrated to a new server provider. The provider has said that they have opened and enabled websockets connections and they our now blaming our server configuration. Is there something I could be doing wrong in the EMS or Server setup? On my old servers there was no special configuration needed. Have you run into this problem before, any ideas for a solution?


Thank you,

Jason

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