cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Community Tip - Stay updated on what is happening on the PTC Community by subscribing to PTC Community Announcements. X

Error While importing the Project in to the TWX

pshashipreetham
17-Peridot

Error While importing the Project in to the TWX

Hi,

Exported the whole project from one server of TWX and when trying to import in to the another server, getting following error:

psp316r_0-1652011113269.png

@slangley @PaiChung @c_lowy @CarlesColl 

Thanks,
Shashi

 

Shashi Preetham,
Email: psp316r@outlook.com,
Mobile: +91 8099838001.
ACCEPTED SOLUTION

Accepted Solutions

Hi @slangley ,

This issue has been resolved, it is due to the Dependencies issues with the project, a work around worked for us was, created a new project and assigned all the entities to the new project, exported the project and imported in to another Server. The import was successful.

Thanks,
Shashi.

Shashi Preetham,
Email: psp316r@outlook.com,
Mobile: +91 8099838001.

View solution in original post

2 REPLIES 2

Hi @pshashipreetham.

 

What version of ThingWorx are you running?  Here's some information in the Help Center for ThingWorx 9.2+ that may be helpful.

 

As a general rule, you will need to ensure all extensions are installed on the target instance before importing your entities and data.  Next, make sure your entities exist before importing the data.

 

Regards.

 

--Sharon

Hi @slangley ,

This issue has been resolved, it is due to the Dependencies issues with the project, a work around worked for us was, created a new project and assigned all the entities to the new project, exported the project and imported in to another Server. The import was successful.

Thanks,
Shashi.

Shashi Preetham,
Email: psp316r@outlook.com,
Mobile: +91 8099838001.
Announcements


Top Tags