cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Community Tip - New to the community? Learn how to post a question and get help from PTC and industry experts! X

Error getting IR Status

Velkumar
19-Tanzanite

Error getting IR Status

Hi all,

 

When I try to access the Mashup Runtime using a non-administrator account, I get the below error message

 

Velkumar_0-1695901474084.png

 

I tried following the article 

 

Article - CS289125 - Error getting IR status in Application logs when non-admin users try to access Thingworx Mashups during runtime (ptc.com)

 

Setting Permissions for Integration Connector Activities (ptc.com)

 

Still, I'm getting an error

 

Could someone help me with this 

 

Thanks in advance

 

/VR

 

ACCEPTED SOLUTION

Accepted Solutions
Velkumar
19-Tanzanite
(To:Velkumar)

After providing permission to users in Run Time Instance instead of Run Time only it starts to work. 

View solution in original post

1 REPLY 1
Velkumar
19-Tanzanite
(To:Velkumar)

After providing permission to users in Run Time Instance instead of Run Time only it starts to work. 

Announcements


Top Tags