Error installing latest TW

[pburkhardt]

Hi, I'm getting the following error when installing TW.

I started installation but didn't have Docker installed so stopped.

Installed Docker and began install again and below error appeared.

Uninstalled TW but still error persists.

Help!!

Thanks.

Paul B

[supandey]

Hi Paul, i am not quite sure but may there is some left over settings or folders in the drive where you were attempting to install for the first time? Was all that cleared up prior to your reattempt to install the ThingWorx again?

[cmorfin]

Hi Paul

As mentioned by Sushant, you certainly have some left over from previous run.

If you initially did not have docker, then most likely the only left over will be c:\Program Files(x86)/ThingWorxTrialEdition

Delete this folder and try again.

Hope this helps

Kind regards

Christophe