Error while viewing mashup

[JialingWu]

Hi,

When trying to view the mashup, I'm getting an error: 404 Page Not Found.

I've restarted Tomcat , but I still got the error.

The attached Image show the screenshot.

Thanks & Regards,

Jialing W.

[slangley]

Hi @JialingWu.

There could be a number of things going on here. 

• Are you able to login to composer successfully?
• What method are you using to view the mashup?  Are you clicking View Mashup in the mashup builder and receiving this error, or are you navigating to the url for the mashup?
• Does it work from the machine running ThingWorx?  If so, have you checked for any firewall settings that may be blocking access to the port from outside the server.
• Are you sure you're entering the correct port in the url?

Please check these things and if you still have issues, provide further information so we can assist.

Regards.

--Sharon

[EelJenn_TSAI · Accepted solution]

Hi @slangley 

• I can login to composer successfully.
• I received this error when navigating to the url for the mashup.
• It didn' twork from the machine running ThingWorx.
• I'm sure I'm entering the correct port in the url.

I restart Tomcat after delete Thingworx folder in <tomcat>webapps folder.

And now I can view mashup.

Thanks for your help！

[slangley]

Hi @JialingWu.

Glad to hear the issue is resolved.

For the benefit of others on the community, please mark your last post as the Accepted Solution for the benefit of others with the same issue.

Thank you for your participation in our community!

Regards.

--Sharon