cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Community Tip - Learn all about PTC Community Badges. Engage with PTC and see how many you can earn! X

Error while viewing mashup

JialingWu
3-Visitor

Error while viewing mashup

Hi,

When trying to view the mashup, I'm getting an error: 404 Page Not Found.

I've restarted Tomcat , but I still got the error.

The attached Image show the screenshot.

 

Thanks & Regards,

Jialing W.

1 ACCEPTED SOLUTION

Accepted Solutions
EelJenn_TSAI
6-Contributor
(To:slangley)

Hi @slangley 

  • I can login to composer successfully.
  • I received this error when navigating to the url for the mashup.
  • It didn' twork from the machine running ThingWorx.
  • I'm sure I'm entering the correct port in the url.

I restart Tomcat after delete Thingworx folder in <tomcat>webapps folder.

And now I can view mashup.

Thanks for your help!

View solution in original post

3 REPLIES 3
slangley
23-Emerald II
(To:JialingWu)

Hi @JialingWu.

 

There could be a number of things going on here. 

 

  • Are you able to login to composer successfully?
  • What method are you using to view the mashup?  Are you clicking View Mashup in the mashup builder and receiving this error, or are you navigating to the url for the mashup?
  • Does it work from the machine running ThingWorx?  If so, have you checked for any firewall settings that may be blocking access to the port from outside the server.
  • Are you sure you're entering the correct port in the url?

 

Please check these things and if you still have issues, provide further information so we can assist.

 

Regards.

 

--Sharon

EelJenn_TSAI
6-Contributor
(To:slangley)

Hi @slangley 

  • I can login to composer successfully.
  • I received this error when navigating to the url for the mashup.
  • It didn' twork from the machine running ThingWorx.
  • I'm sure I'm entering the correct port in the url.

I restart Tomcat after delete Thingworx folder in <tomcat>webapps folder.

And now I can view mashup.

Thanks for your help!

slangley
23-Emerald II
(To:slangley)

Hi @JialingWu.

 

Glad to hear the issue is resolved.

 

For the benefit of others on the community, please mark your last post as the Accepted Solution for the benefit of others with the same issue.

 

Thank you for your participation in our community!

 

Regards.

 

--Sharon

Top Tags