cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Community Tip - New to the community? Learn how to post a question and get help from PTC and industry experts! X

Failed sending Extension [GoogleWidgets_ExtensionPackage] to storage: [2,000] Error occurred while accessing the model provider.

nadams1
10-Marble

Failed sending Extension [GoogleWidgets_ExtensionPackage] to storage: [2,000] Error occurred while accessing the model provider.

Error while trying to import the Google Maps Extension. The file imports successfully on our Development enviroment but fails to inport into the clients production enviroment.

The extension has been modified only to add the API key in to the metadata.xml file, as instructed by PTC support.

What does the error mean? where should I look - it sounds like a permissions issue to me but I'm an Admin could it be an issue on the underlying OS?

1 REPLY 1
ttielebein
14-Alexandrite
(To:nadams1)

Are you importing this as an archive? Or as an xml/binary file?

Announcements


Top Tags