cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

How to increase ThingWorx Allocated memory

SOLVED
Regular Member

How to increase ThingWorx Allocated memory

Hello Experts,

I have installed TWx 8.4.5 setup and can find the ThingWorx Allocated memory as 274.73 MB. Can anyone tell me how should I can increase it & how much I should put as Max here?

Please see the below image for reference.

clipboard_image_0.png

1 ACCEPTED SOLUTION

Accepted Solutions

Re: How to increase ThingWorx Allocated memory

Hi,

 

Open command prompt in tomcat/bin folder execute:
tomcat8w //ES//ThingWorx-Foundation

This will open UI for Tomcat and you can configure Java options.

Check also this article: https://www.ptc.com/en/support/article?n=CS306401

 

Best regards,

Raluca Edu

View solution in original post

3 REPLIES 3

Re: How to increase ThingWorx Allocated memory

Hi,

 

You can increase it through Java options  (-Xms, -Xmx options) in Tomcat server.

Please see this article: https://www.ptc.com/en/support/article?n=CS227284

 

The max memory can be up to 75% of your server RAM memory.

If this is a production server then we recommend to give at least 10 GB memory to Tomcat, if it is a test environment then it is up to you the amount of memory.

 

Thank you,

Raluca Edu

Re: How to increase ThingWorx Allocated memory

Hi Raluka,

 

Thanks for your reply. I got your point, but actually as I installed a Package installer for version 8.4.5, I am unable to see the Tomcat dashboard for accessing memory pool options. Could you please tell me in which file of the Tomcat files I will get this setting so that I can edit it from there. 

You may suggest the files with respect to following structure.

clipboard_image_0.png

Re: How to increase ThingWorx Allocated memory

Hi,

 

Open command prompt in tomcat/bin folder execute:
tomcat8w //ES//ThingWorx-Foundation

This will open UI for Tomcat and you can configure Java options.

Check also this article: https://www.ptc.com/en/support/article?n=CS306401

 

Best regards,

Raluca Edu

View solution in original post