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I tried to execute the service you mentioned i.e "ConnectDataSource" but it did not work

SB_10827459
6-Contributor
6-Contributor
‎Dec 15, 2023 07:32 AM
‎Dec 15, 2023 07:32 AM

I tried to execute the service you mentioned i.e "ConnectDataSource" but it did not work

Initially posted in this topic:

 

Hello @PG_CG ,

 

We are also facing this same issue now.

Running TWX 9.3 with influxdb hosted in Azure instance.

 

I tried to execute the service you mentioned i.e "ConnectDataSource" but it did not work.

Also tested the connection by running "isConnected" (result is false) and "TestConnectivity" (result is "no data").

 

What can be done here? pls someone suggest..

A restart of both the services is a try-out option ?

 

Pls someone suggest.

 

Thanks in advance

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Sathishkumar_C
17-Peridot
17-Peridot
(To:SB_10827459)
‎Dec 28, 2023 01:14 AM
‎Dec 28, 2023 01:14 AM

If both Thingworx and Influx instlled in different server then kindly check both servers able communicate (in the same network)

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