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Initially posted in this topic:
Hello @PG_CG ,
We are also facing this same issue now.
Running TWX 9.3 with influxdb hosted in Azure instance.
I tried to execute the service you mentioned i.e "ConnectDataSource" but it did not work.
Also tested the connection by running "isConnected" (result is false) and "TestConnectivity" (result is "no data").
What can be done here? pls someone suggest..
A restart of both the services is a try-out option ?
Pls someone suggest.
Thanks in advance
If both Thingworx and Influx instlled in different server then kindly check both servers able communicate (in the same network)