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Is it possible to change Hosts for a TWX license

CaShimiz
13-Aquamarine

Is it possible to change Hosts for a TWX license

Hi all,

 

A customer asked me this and just wanted to confirm.

Can I change the host of a TWX License?

Example: If I install a customer license on server ABC and the customer wants to deactivate server ABC and move TWX to server FGH, I'll need to go to license manager and go into Move Assigned Product and put the new deviceID and associate with the license, correct? 

 

TIA,

 

Caio

ACCEPTED SOLUTION

Accepted Solutions

Hello @CaShimiz 

 

Yes thats correct. If you move your thingworx to another server it will have different instance id and based on that instance ID your new license will be generated and you can use that particular one.

 

Let me know if you have further query.

Reference article: https://www.ptc.com/en/support/article/CS281883?source=search

https://www.ptc.com/en/support/article/CS271439?source=search

 

 

Thanks

View solution in original post

2 REPLIES 2

Hello @CaShimiz 

 

Yes thats correct. If you move your thingworx to another server it will have different instance id and based on that instance ID your new license will be generated and you can use that particular one.

 

Let me know if you have further query.

Reference article: https://www.ptc.com/en/support/article/CS281883?source=search

https://www.ptc.com/en/support/article/CS271439?source=search

 

 

Thanks

Hi @CaShimiz ,

It appears that there is an answer to your question.  For the benefit of other Community Members who may have the same question, it would be great if you could designate it as the Accepted Solution.

In the event that this response did not answer your question, please post your current status so that we can continue to support.

Thanks for using the PTC Community!

Regards,

Pehowe

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