LDAP Error

[gregko]

I am receiving the following error when trying to authenticate against active directory.  Any ideas based on the message? 

LDAP authentication for user [gkolbow] failed because [LDAP: error code 1 - 000004DC: LdapErr: DSID-0C090728, comment: In order to perform this operation a successful bind must be completed on the connection., data 0, v2580]

Thank You,

Greg Kolbow.

[gregko]

The version of ThingWorx where I am testing this is 4.2.0.26.

[adam11]

Hi Greg,

The error message you are receiving suggests there is an issue with your configuration. Have you verified that the credentials you specified in DirectoryServices.xml reflect your actual credentials? While I doubt this will resolve your issue, I recommend upgrading your version of ThingWorx as well. The latest release is 4.2 SP2 (4.2.0.40) and it contains an important fix for Neo4j.

Thanks,

Adam