cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Community Tip - Have a PTC product question you need answered fast? Chances are someone has asked it before. Learn about the community search. X

LDAP Error

gregko
1-Visitor
1-Visitor
‎May 14, 2014 01:44 PM
‎May 14, 2014 01:44 PM

LDAP Error

I am receiving the following error when trying to authenticate against active directory.  Any ideas based on the message? 

LDAP authentication for user [gkolbow] failed because [LDAP: error code 1 - 000004DC: LdapErr: DSID-0C090728, comment: In order to perform this operation a successful bind must be completed on the connection., data 0, v2580]

Thank You,

Greg Kolbow.

Labels:
0 Kudos
Notify Moderator
2 REPLIES 2
gregko
1-Visitor
1-Visitor
(To:gregko)
‎May 14, 2014 01:45 PM
‎May 14, 2014 01:45 PM

The version of ThingWorx where I am testing this is 4.2.0.26.

0 Kudos
Notify Moderator
adam11
7-Bedrock
7-Bedrock
(To:gregko)
‎May 14, 2014 03:08 PM
‎May 14, 2014 03:08 PM

Hi Greg,

The error message you are receiving suggests there is an issue with your configuration. Have you verified that the credentials you specified in DirectoryServices.xml reflect your actual credentials? While I doubt this will resolve your issue, I recommend upgrading your version of ThingWorx as well. The latest release is 4.2 SP2 (4.2.0.40) and it contains an important fix for Neo4j.


Thanks,

Adam



0 Kudos
Notify Moderator
Announcements


Contact Community Management
Top Tags