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MQTT extension import failure

jk-3
6-Contributor

MQTT extension import failure

While importing MQTT extension i am getting the error message as "message: Unable to decode avatar content: Can't create cache file!".I have attached the detailed errorLog.txt here.

Thingworx version:     Thingworx 7.1.1

Server version:        Apache Tomcat/8.0.36

OS Name:               Mac OS X

JVM Version:           1.8.0_91-b14

How to resolve this.

7 REPLIES 7
posipova
20-Turquoise
(To:jk-3)

Where was the extension downloaded from? Please provide the source and exact version used.

jk-3
6-Contributor
(To:posipova)

MQTT extension download path : http://marketplace.thingworx.com/Items/mqtt

Version: 6.5

katte
1-Newbie
(To:jk-3)

The marketplace 'mqtt extension' has some issues (avatar image encoding) with 7.1 release, so I would recommend modifying or completely removing the <avatar>... </avatar> tags within the extension's metadata.xml file and import the extension.

Let me know if that works..

-Giri

jk-3
6-Contributor
(To:katte)

Started the tomcat server with admin user.

Now i am able to import the mqtt extension which is available in the marketplace.

Thanks for your help.

jserrano
1-Newbie
(To:jk-3)

I have an error importing the extention:

"Error importing: error, Entity Import Not Supported for File Type: .zip"

Do you know how do I have to import this extention?

posipova
20-Turquoise
(To:jserrano)

Are you improting this specifically as extension or just "import file"?

I was doing wrong.... noob mistake jeje

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