Not able to access ThingWorx Composer installed on Amazon EC2 Windows server from Public client.

[dhiraj_acc]

Hi Team,

Please help us to get resolve with following issue.

We have installed Thingworx Composer 8.0 on Amazon EC2 instance and its working fine locally.

If we turn of Windows firewall OFF then we are able to access Composer with public IP address of EC2 from any Public client remotely.

But if we Turn Windos Firewall ON then we are not able to access composer from any remote client publicaly.

We have also Enabled All traffic (Inbound and Outbound) on Security group and also on Network ACL on EC2 console setting. We have also tried with Custom setting (HTTP and HTTPS) Ports traffic allow on EC2.

But with Firewall on its not able to access by any ways.

Is there any setting required in Composer or Tomcat to get this resolved.

Regards,

Dhiraj

[CRArko]

Hello, Dhiraj.

Are you set up to be using SSL for your connection? Are you able to ping the server with the firewall turned on?

And what error, if any is being returned?

Thanks,

-- Craig A.

[dhiraj_acc · Accepted solution]

Now problem got resolve after i made tomcat port allowed in inbound setting of Firewall.

Thanks

[CRArko]

Glad to hear it. Often network issues are the source of difficulties.

If you're up and running now, are you okay to mark your post 'Accept as Solution?'

Thank you,

-- Craig A.