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Previous solution not working for me

Ike@ACE
13-Aquamarine

Previous solution not working for me

I have a problem perfectly described by the article "CS227181 - Runtime Mashup does not fully render in browser, for non-administrator Users on ThingWorx Platform". Unfortunately, the solution is useless, because, as far as I can tell, what they say to do was already done by default. The PlatformSubsystem is apparently visible and the GetAllStyleDefinitions service is apparently visible and executable. I keep using qualifications, because I'm not really sure. The only place I've found any mention of these things is in the User Profile, and the only way you have to be able change them is a check box. As a result, I'm not sure if the check box is what makes them visible and executable. I'm not even sure if that is the right place I need to be to fix it, as no one really walks through where to make the fix for this problem.

Thanks in advance for any help

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