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Property Data is not logging in to the Value Stream

Shashi_Preetham
16-Pearl

Property Data is not logging in to the Value Stream

Migrated the Postgres DB from 10 to 13, but after the migration, data is not logging in to the ValueStream. Below is the Property Settings image.

Shashi_Preetham_0-1657285120115.png

The DataTable entries are stored in DataTable Tables in DB, but not the Property values in the ValueStream Table. What would be the potential issue, or how can this issue be debugged?

Thanks,
Shashi.

 

Shashi Preetham (psp316r)
4 REPLIES 4

@Shashi_Preetham Is it for one specific property only or in general data is not getting logged to value stream? Please check the thing on which this property is defined as to whether value stream has been defined for that?

Also try creating a new thing , value stream and property and check whether it happens for it also?

Hi @abjain ,

Thanks for the reply, done all sorts of experiments, but not able to find the root cause. I assuming it is the write permission issue from the user I connected in the platform-settings.json. NOT SURE !!!

Thanks,
Shashi.

Shashi Preetham (psp316r)

@Shashi_Preetham Any error which you have seen in the application/error logs while writing data to value stream? If this is user specific , have you tried with Administrator

Hi @abjain ,

Apologies for the delay, the issue was fixed somehow without any clue in QA Env, now this issue is getting replicated in PROD Env, Trying to Open a Support case with PTC.

Thanks,
Shashi.

Shashi Preetham (psp316r)
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