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Stream data Import/Export issue

asasane
Visitor

Stream data Import/Export issue

Hi Folks,

 

We have huge amount of data in streams, when we export all data from streams Thingworx instance gets down.

is there any other way to take entire backup.

 

Thanks.

4 REPLIES 4

Re: Stream data Import/Export issue

What is your backend database? How do you perform the export?

Re: Stream data Import/Export issue

We use PostgreSQL for the backend.
Data export is done manually and we perform below steps :
1. Go to Import/Export menu
2. In Export section, select "To file" option.
3. Select "Data" tab on that dialogue box.
4. On data tab, select collection "Streams".
5. Specify the "path".
5. click on Export button.

 

 

Re: Stream data Import/Export issue

Please refer to this article for the steps on how to perform a database backup:

https://www.ptc.com/en/support/article?n=CS246598

 

Thank you for your time and patience!

Re: Stream data Import/Export issue

Hi @asasane.

 

If Polina's response has answered your question, please mark it as the Accepted Solution for the benefit of others with the same question.

 

Regards.

 

--Sharon

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