ThingPredictor Connection Error

[laue]

Hello,

I am running Thingworx Analytics 8.2 and ThingPredictor 8.2.

I deployed the ThingPredictor, build a model in Analytics Builder and also configurate a provider in Analytics Mangager.

But if I am trying to publish a model, it doesn't work correctly. I get the status message <<Model deployment failed on connector For input string: "19.0" >> and my ThingPredictor agent shut down because of a WebSocket Error.

I am also not able to open the detail View of my provider. If I do this, the ThingPrdictor agent shut down too.

What could be the reason for this issue?

Best regards

Cedrik Laue

[cmorfin · Accepted solution]

Hi Cedrik

The error "Model deployment failed on connector For input string" can be fixed following the steps at https://www.ptc.com/en/support/article?n=CS283363

I am not sure about the other points you mentionned, especially the agent shuting down ... are you sure it is stopping ?

There is a very well known "issue" with websoocket error being printed on regular basis even with all is fine. those can be ignored and do not affect the funcitonality, see https://www.ptc.com/en/support/article?n=CS280318 . I would think this is what you see.

Regarding not beign able to View the provider, you may want to check https://www.ptc.com/en/support/article?n=CS270180 .

Hope this helps

Regards

Christophe