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Thingworx analytics server cannot import data

SOLVED

Thingworx analytics server cannot import data

hey everyone,

                    I am working with thingworx analytics 8.3 and following the guide the data files csv and json is not importing i have attached the image if anyone knows assist to complete the guide 

 

 

 

Regards,

Deepak Rahul 

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Thingworx analytics server cannot import data

Hi @Deepak_Rahul 

 

You may want to check https://www.ptc.com/en/support/article?n=CS285428 . This is pre-requisite that is often missed and lead to this behaviour, so that might very well be your case too.

 

Hope this helps

Kind regards

Christophe

 

 

1 REPLY 1

Re: Thingworx analytics server cannot import data

Hi @Deepak_Rahul 

 

You may want to check https://www.ptc.com/en/support/article?n=CS285428 . This is pre-requisite that is often missed and lead to this behaviour, so that might very well be your case too.

 

Hope this helps

Kind regards

Christophe