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Hi,
I created a remotething in new composer by binding tag from kepservex,and added a anomly alert, then I go to mashup Anomaly_Dashboard to monitoring my newly created thing, but it always failed of training.
Here is error log:
2017-08-08 12:32:58.757+0800 [L: ERROR] [O: S.c.t.d.e.DSLProcessor] [I: ] [U: Administrator] [S: ] [T: http-nio-80-exec-12] Execution error in service script [AnomalyServices GetAnomalyAlertsByEntity] : TypeError: Cannot call method "GetPropertyDefinitions" of null
Error in invoking service Things_AnomalyServices1, GetAnomalyAlertAttributes, Things, AnomalyServices, Services, GetAnomalyAlertAttributes. Error from the server: "EOF"
Returning a FAILED state for TimedValue [timestamp=1502168642040, value=95.0]. ThingWatcherMessage [timestamp=2017-08-08T13:04:02.508, severity=ERROR, state=ThingWatcherInternalState [internal=OBTAINING_MODEL, external=TRAINING], messageCode=WAT1001E, messageText=Operation exception. {Throwable=[Trainer.TrainingJobErrorException: Training job with id 39 entered into an incomplete state [FAILED] unable to process models. Error message: [ConnectException: Connection refused: connect]}]]
Anomaly Alert [Thing4Anomaly2-Simulation_Examples_Functions_Ramp1-amomalydemo2] Failed when in [TRAINING] State. Thingwatcher Error Code :: [WAT1001E] Message :: Operation exception. {Throwable=[Trainer.TrainingJobErrorException: Training job with id 39 entered into an incomplete state [FAILED] unable to process models. Error message: [ConnectException: Connection refused: connect]}]
Unable to persist entries because ForsetiClient[id=15785,tx=Transaction[eventId=26137,thread=1369:'ForkJoinPool-34-worker-12',status=STATUS_ACTIVE,resourceCount=1]] can't acquire ExclusiveLock{owner=ForsetiClient[id=15794,tx=Transaction[eventId=26145,thread=1444:'ForkJoinPool-34-worker-30',status=STATUS_ACTIVE,resourceCount=1]]} on NODE(5602), because holders of that lock are waiting for ForsetiClient[id=15785,tx=Transaction[eventId=26137,thread=1369:'ForkJoinPool-34-worker-12',status=STATUS_ACTIVE,resourceCount=1]]._ Wait list:ExclusiveLock[ForsetiClient[id=15794,tx=Transaction[eventId=26145,thread=1444:'ForkJoinPool-34-worker-30',status=STATUS_ACTIVE,resourceCount=1]] waits for [15785, 15793, 15794, ]]
Error occurred during commit for the ThingworxPersistenceProvider persistence provider.
Anyone can help? Thanks a lot.
Hello, Tom.
We found some internal documentation which suggest trying the following:
Can you try this and let us know the results?
Thanks,
-- Craig A.
Hi Craig,
Thanks for your help, here is my configruation of microservices.properties
dataset.webservices.url=
dataset.app.id=
dataset.app.key=
results.destination.uri=results://192.168.31.202:8090/results/models
file.storage.path=tempStorage
I can access http://192.168.31.202:8090/results/models in browser at Thingworx server. And I already restart Tomcat of Thingworx, and restart the training and results microservices. Then using RestartAnomalyAlert service to retrain,but I got the same error. I doubt something wrong with my database.
It seems I can't use DisableAlertsForProperty or EnableAlertsForProperty services in AnomalyServices, because it doesn't accept parameter of thing name. Also I can't use service of RetrainAnomalyAlert, it says:
JavaException: com.thingworx.common.exceptions.InvalidRequestException: Attempted to retrain ThingWatcher [Thing4Anomaly2-Simulation_Examples_Functions_Ramp1-amomalydemo2] that is in an unsupported state [FAILED] (RetrainAnomalyAlert#38)
Thanks & Best Regards
Tom
Hi Tom
Could you provide some more details as below:
- are you deploying the microservices as docker or jar file ?
- could you provide the full command you execute to start the microservices or docker run command
- could you send a screenshot of AlertProcessingSubsytem > Configuration page
- are ThingWorx and microservices on the same machine or different ?
- what is the OS of ThingWorx server and microservices server ?
Could you uplaod:
- ThingWorxStorage/logs/ApplicationLog.log
- Tomcat/logs from ThingWorx machine
Note to reset the alert you can maybe try the disableAllAlert and EnableAllAlert service instead for the time being.
Thanks
Christophe
Hi Christophe,
Thanks for your help. I believe my configuration is correct. Because the monitoring once working properly. And I just tried restart VMware(Thingworx installed in VMware), it is working again,don't know why.Although I still got the error messages which I putted in my original post. At least I can say those error dose not affect anomaly detection.
Thanks & Best Regards
Tom