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User getting removed upon cache clear

TanmeyTWX
17-Peridot

User getting removed upon cache clear

Hi,

I came across a very strange observation.

 

I have an user added to a custom user group and this user group has certain permissions .Once that user clears cache and cookies from browser,that user getting removed from the concerned group automatically in the composer.

 

Any idea about this?

 

Thingworx version 8.5.4.

1 ACCEPTED SOLUTION

Accepted Solutions

Hi,

 

Issue was the SSO authenticator and user creation was supposed to be done from AD,hence it was removing local users from groups.

View solution in original post

3 REPLIES 3

Hi,

I have a similar experience, and finally solved it by restarting Tomcat.

 

BR,

Max

slangley
23-Emerald II
(To:TanmeyTWX)

Hi @TanmeyTWX.

 

If the previous response resolved your issue, please mark it as the Accepted Solution for the benefit of others with the same issue.

 

Regards.

 

--Sharon

Hi,

 

Issue was the SSO authenticator and user creation was supposed to be done from AD,hence it was removing local users from groups.

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