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Users permission Problem into Thingworx 7.4

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Moonstone

Users permission Problem into Thingworx 7.4

We have a problem with the users after the Upgrade 7.2 to 7.4 Thingworx.


Our user who is part of the administrators group has no permissions to edit any user ( Not even our users ).

We can create them, delete them, but not edit them.

The message that appears is the following

Error requesting edit, server error: Unable to Request Service RequestEdit on xxxxxxxx: null


Thnx

Giuseppe Fiore

1 REPLY 1
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Re: Users permission Problem into Thingworx 7.4

Hello, Giuseppe.

Take a look at the article (CS238531) and see if the resolution presented there helps with this problem.

https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS238531

-- Craig A.

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