empty SQUEAL front page

[gshmelev]

Why is http://localhost:8081/Thingworx/Squeal/ empty for my install? That is, no field to enter the search, no text, only the background.

[paic]

Hi George, what version of Java 7 and Tomcat 7 do you have installed and what version of Thingworx do you have installed?

Lastly is this a clean install or an upgrade from a previous version?

Thanks.

[gshmelev]

It is a clean install.

TWX 5.0.0.302

Apache Tomcat 7.0.53

java version "1.7.0_51"

[gshmelev]

Maybe this is important:

when I compare the source for ThingWorx/Squeal on my machine and on twc.thingworkx.com, these differences can be seen:

mine:
<link type="text/css" rel="stylesheet" href="css/Combined.5.0.0.302.20140313.024528.76876.css"/>

twc:
<link type="text/css" rel="stylesheet" href="css/Combined.4.2.0.25.20140109.051753.40252.css"/>

mine:
<link type="text/css" rel="stylesheet" href="css/CombinedExtensions.20140609_211548.css" />
twc:
<link type="text/css" rel="stylesheet" href="css/CombinedExtensions.20140228_194147.css" />

mine:
<script type="text/javascript" src="js/Combined.5.0.0.302.20140313.024528.76876.js"></script>
twc:
<script type="text/javascript" src="js/Combined.4.2.0.25.20140109.051753.40252.js"></script>

mine:
<script type="text/javascript"  charset="UTF-8" src="js/CombinedExtensions.20140609_211548.js"></script>
twc:
<script type="text/javascript"  charset="UTF-8" src="js/CombinedExtensions.20140228_194147.js"></script>

That is, the site uses an older version.

[adam11]

George,

We recommend using Tomcat 7.0.54 and Java 7 (1.7.0_55). Also, you'll want to grab the latest version of ThingWorx from the

Downloads

section of the Community site.

Thanks,

Adam

[chichen]

I also got a blank Squeal page, no matter open with Chrome or IE.

jdk-8u51

apache-tomcat-8.0.24
Any comment?

[paic]

What OS / Browser language are you using?

[chichen]

Thanks for your comment.

The language setting is Traditional Chinese first, after change it to English first, the SQUEAL page can be displayed in Chrome.

But still show blank page in IE.

[paic]

We have noticed SQUEAL having issues due to language settings.

For IE, not sure what version you are using, but I recommend 10 or higher. (preferably use Chrome)

[chichen]

My IE is 11, but yes. I will just use Chrome. Thanks for helping.