The out-of-the-box My Tasks App is designed to only show "Conduct Online CRB" tasks.
If you want to display additional tasks you have to create your own "My Tasks App".
You can do this by creating a new Mashup and adding the My Tasks ItemList Navigate Component. (s. below help link for more information)
https://support.ptc.com/help/thingworx/navigate/r9.4/en/ThingWorx_Navigate/Customization/Reusable_Components/Task_List.html#
Or you could duplicate the existing MyTasksAppMashup and edit the used My Tasks itemList.
You would have to change the following line in the configuration:
"taskTypeFilter": {
"value": "[{\"activityName\": \"Conduct Online CRB Review\",\"workItemProcessTemplate\": \"Change Request Workflow\"}]"
}
You can change it to filter out the tasks that you want to see, or remove the filter to see all tasks, like this:
"taskTypeFilter": {
"value": ""
}
If you want to duplicate the existing MyTasks App Mashup you would probably also need to duplicate and change additional Mashups/Components, like the Task Details Page "PTC.CRDetailedReviewAppMashup", because it is "only" build and tested to work for "Conduct Online CRB" tasks and might break for other task types.
Either way you should read the above help center topic for the configuration of the Task List Navigate Components.
There exists also a Tech Support article that might help:
https://www.ptc.com/en/support/article/cs377409
